Knowing what your customers and employees think of you is an essential first step on the road to earning committed and engaged employees and loyal customers. We have managed a range of national and international customer and employee surveys. Our experience encompasses the creation, management and interpretation of surveys.
- Customer surveys.
- Employee surveys.
These have included cost-effective online customer surveys and online employee surveys in multiple languages. We can create and manage an online survey for you, branded with your logo and corporate identity, for a range of purposes. Recent projects have included an online customer perception survey and an online post-transaction survey.
Testimonial: Customer Surveys
“Thank you very much for the customer perception survey, which has proved very useful and thought provoking and was, of course, well-constructed and administered.”
Strategy and Marketing Director, speciality chemical company, Essex
Steve Gunn & Associates carried out a European-wide multi-lingual online customer perception survey for this client.
Testimonial: Employee Surveys
“Thank you for everything you did to ensure employees had the opportunity to feed back their questions and comments. The employee survey was invaluable.”
Director of Corporate Communications, coatings and speciality chemicals company, London
Steve Gunn & Associates carried out a range of activities around an acquisition, including an online global employee survey.