Knowing what your customers and employees think of you is an essential first step on the road to earning committed and engaged employees and loyal customers. Steve has managed a range of national and international customer and employee survey projects. Our experience encompasses the creation, management and interpretation of surveys.
- Customer surveys
- Employee surveys.
Testimonial: Customer Surveys
“Thank you very much for the customer perception survey, which has proved very useful and thought provoking and was, of course, well-constructed and administered.”
Strategy and Marketing Director, speciality chemical company, Essex
Steve Gunn & Associates carried out a European-wide multi-lingual online customer perception survey for this client.
Testimonial: Employee Surveys
“Thank you for everything you did to ensure employees had the opportunity to feed back their questions and comments. The employee survey was invaluable.”
Director of Corporate Communications, coatings and speciality chemicals company, London
Steve Gunn & Associates carried out a range of activities around an acquisition, including a global employee survey.
